Last Updated: November 2025
At Folk Plastic Surgery, we are committed to making our website accessible and usable by all people, including those with disabilities.
We believe everyone should be able to access information about our practice, our providers, and our services — online and in person — without barriers.
Our Commitment
We continuously work to improve the accessibility and usability of our website in accordance with recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
We aim to ensure that all visitors can:
- Navigate the site using assistive technologies such as screen readers, voice recognition software, and keyboard-only navigation.
- Access text alternatives for images and multimedia.
- Adjust text size, color contrast, and browser settings for comfort and readability.
Accessible Communication
We recognize that not all patients wish or are able to communicate digitally through a website or email.
For secure, HIPAA-compliant communication, Folk Plastic Surgery uses the Klara messaging platform.
Klara is designed to support accessibility and allows patients to:
- Send messages, forms, and photos securely from a phone or computer.
- Receive appointment reminders and follow-up instructions in an easy-to-read format.
- Communicate directly with our staff without needing to log into a patient portal.
If you experience difficulty accessing any part of our website, we encourage you to reach out through Klara or by phone so we can assist you promptly.
Reporting Accessibility Issues
If you encounter any accessibility barriers or difficulties using our website, please contact us:
Folk Plastic Surgery
4700 Hale Parkway, Suite 520
Denver, CO 80220
(303) 321-6608
contact@folkplasticsurgery.com
Please include:
- The URL or page where you experienced the issue
- A brief description of the problem
- The assistive technology or browser you were using (if applicable)
- Your contact information, if you’d like a response
We take accessibility feedback seriously and will do our best to resolve issues quickly.
Third-Party Websites
Our website may link to third-party websites, such as product manufacturers or medical organizations.
While we encourage these sites to maintain accessibility, we cannot guarantee their compliance.
Ongoing Improvements
Accessibility is an ongoing process.
We regularly review our digital content, apply updates, and welcome feedback to ensure all patients — including those using assistive technologies — can access information and communicate with us securely and comfortably.
